Communication Skills
Training is about people. This is why one of the essential trainer qualities and skills you need to be an effective trainer is communication. It can easily make or break the learner’s experience. The trainer must pay attention to the learners' concerns. Furthermore, an engaging trainer should be adept at listening, questioning, explaining, and giving feedback. These training skills can be practiced and improved with practice.
Basic communication skills:
- Attending skills
- Observing skills
- Listening skills
- Questioning skills
- Paraphrasing skills
Ultima modificare: miercuri, 5 octombrie 2022, 15:49